June 19, 2019

Ohio Department of Medicaid Releases a Request for Information

The Ohio Department of Medicaid (ODM) has released a request for information (RFI) to gather public input as it begins the process to select managed care partners. ODM’s first step in the process is collecting feedback on current Medicaid services, what is working and ideas for improvement. Our mission in this process is to focus on the individual rather than on the business of managed care, and this request seeks information specifically from individuals receiving Medicaid services, providers and advocates.

Feedback is being sought in multiple areas, including:

  • How managed care organizations communicate and support individuals and providers
  • What benefits and services are most helpful
  • How to best coordinate individual care
  • How to file complaints and appeal managed care organization decisions

All feedback is being considered. If you would like to share your experience with the current program or your ideas and solutions for improving the program, please submit feedback through the RFI webpage.

Thank you in advance for sharing this information broadly with your members and other stakeholders. Hearing from you is an essential part of our mission to put individuals first throughout the entire managed care procurement.


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