Help Improve Communication Practices with MCO Survey

Ohio’s Medicaid Managed Care Organizations are working to improve communication with practices regarding practice and member needs. To better understand the current state and possible solutions, the below survey was developed.

Practice – Medicaid Managed Care Organization Communication Survey

The purpose of the survey is to gather feedback from practices on their current communication with Medicaid Managed Care Plans and how the Medicaid Managed Care Plans can improve their support of practices in meeting member needs.

This survey should be completed by PRACTICE STAFF (nurses, MA, social work, care coordinators, dietitians, admin staff, billing, coding, providers, etc.) who regularly communicate with Medicaid Managed Care Plans regarding patient needs. More than 1 person from a practice can complete the survey so participants can forward the survey to multiple people in their practice.

The survey will be open until Friday, July 30th. Thank you for your partnership and consideration!

For questions about the survey or any additional feedback, please email Steven Spalding, MD at 

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