TALK: Transforming Adolescent Care Learning Collaborative

Rates for adolescent well visits in Ohio are low in part due to adolescents and families not knowing that the medical community recommends yearly well visits and families’ misperceptions that a sports physical/clearance is sufficient for comprehensive well care.

The Transforming Adolescent Care Learning Collaborative (TALK) is a program aimed to improve the adolescent well visit specifically and adolescent health in general — from interactions and phone call encounters with staff all the way through the exam room visit.  Office staff are trained to close the gap on missed opportunities, and decrease no-show rates by using best practices in follow-up, reminder/recall and communication with families and adolescents. Providers are educated on how to improve the quality of the visit through increasing important preventive care screening, immunizations, and anticipatory guidance related to areas such as mental health, reproductive health and other healthy habits.  In addition, this program assists providers and staff to articulate the difference between a comprehensive well visit and sports clearance visits to help educate families.  Improving the quantity and quality of adolescent well visits helps providers maximizes the important care given during this rapid and complex stage of development with the goal to reduce risky behaviors and improve the trajectory of health outcomes.

The TALK Program has impacted many lives since it launched in 2015:

      • 11 physician practices and approximately 11,000 patients
      • More adolescents went to full, comprehensive well visits
      • More adolescents received the cancer-preventing HPV vaccine
      • More adolescents were screen for high-risk factors and mental health issues

Opportunities for Involvement:

Questions? Contact Elizabeth Dawson via email or at (614) 846-6258.

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The TALK Program was funded by the UnitedHealthcare.