Do You Want To Increase Adolescent Well Visits in Your Practice?

The Ohio Chapter, American Academy of Pediatrics is excited to announce a partnership with United HealthCare Community Plan of Ohio to improve the health of adolescents in Ohio. Together, we are building the new Transforming Adolescent Care Learning Collaborative (TALK) aimed increasing well visits and providing appropriate anticipatory guidance resources.

Many physical and mental health conditions, substance abuse disorders and health risk behaviors first emerge during adolescence due to the period of rapid development in the 12-21 age range. By increasing utilization of well visits in this age range, intervention from a physician can help improve the conditions and behaviors that, if not addressed, can become serious and persist into adulthood.

The TALK program is focused on increasing the number of comprehensive well visits for adolescents. This multi-faceted program has the following overarching goals:

  1. Improve office reminder systems & outreach through texting systems, targeted reminder mailers, and social network messaging.
  2. Incentivize participation of adolescent and families through physician resources, provider payments, and gift cards to adolescents and parents who schedule and maintain a well visit.
  3. Raise awareness around importance of a well comprehensive visit by educating parents on the insufficient nature of a sports clearance visit, immunization schedules, and reconfirm the confidentiality of the visit for the patient, parent, and physician.
  4. Encourage teen-centered care in the primary care office with age-appropriate materials and resources in the waiting area and providing scripts and coaching to the physician around adolescent relationship building, rapport and culturally effective care.
  5. Leverage missed opportunities by using episodic care and acute care to increase comprehensive well visits. Change the paradigm of sports clearance visits to annual comprehensive well visits.
  6. Motivate office staff to calls families for the 11-14 year visits, and provide scripts on the above topics to make and maintain the appointments. This will be done with gift cards, raffles, and other incentives identified.

Please attend one of the following informational calls to learn more about the learning collaborative:

  • Tuesday, April 14 – 12:15 – 12:45 pm
  • Wednesday, April 15 – 8:30 – 9:00 am
  • Thursday, April 16 – 5:30 – 6:00 pm

Call-in information: 1-800-466-8543 Conference Code: 704946

If you would like more information about TALK, contact Program Manager Elizabeth Dawson at (614) 846-6258.


Leave a Reply

Your email address will not be published. Required fields are marked *

Ohio AAP Practice Manager Discussion Board - Disclaimer

This page is for practice managers and office employees to discuss issues they’re experiencing in their practices. Many problems that we hear about can help other practices, so we invite you to share best practices by posting issues and by responding to issues other practices are experiencing. This page is monitored by the Ohio AAP. Advice and opinions expressed on these discussion boards are the views of the poster and do not necessarily reflect the views of Ohio AAP. If you have any issues, questions, or feedback, please contact Melanie Farkas.