Communication Skills Training to Meet the Challenge of Children’s Behavioral Health Concerns

Paid Advertisement Institute for Healthcare Communication

Behavioral health issues are displacing the “itises” in pediatric practice. Pediatricians are well-poised and eager to manage and/or deliver mental health services. Many, however, do not feel a high level of confidence in their skills for engaging patients and families around mental health issues.

A new skills-based training program will help pediatricians work more effectively with children with behavioral health concerns and the children’s families. Provider training in communication skills has a profound and positive impact on parental disclosure of children’s behavioral health concerns and on every phase of treatment and management. Active listening, empathic responses, and well-timed, tactfully delivered, open-ended questions are effective skills that professional helpers can cultivate to engage caregivers and children in optimal treatment. Using evidence-based, experiential training strategies, this workshop will give pediatricians enhanced skills and confidence working with children with behavioral health concerns. Small group exercises are co-facilitated by mental health and primary care physicians and parents experienced in clinician training.

When Saturday, November 7, 2015, 8:00 AM – 5:00 PM
Where University at Buffalo Clinical and Translational Research Center, 875 Ellicott Street, Buffalo, NY
Cost $300 (payable upon acceptance)
Audience Active and direct providers of pediatric medical care or mental health care: physicians, nurse practitioners, psychologists, clinical social workers and others in caregiving or counseling professions.
Maximum 50 learners.


The University at Buffalo is accredited by the ACCME to sponsor CME for physicians. The UB School of Medicine & Biomedical Sciences designates this live activity for a maximum of 6.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in this activity.

This pilot workshop is made possible by the generous support of The Peter and Elizabeth C. Tower Foundation. It is co-sponsored by the REACH Institute, the Institute for Healthcare Communication and the University at Buffalo School of Medicine, co-directed by David L. Kaye, M.D., Medical Director, Child and Adolescent Psychiatry for Primary Care (CAPPC) Program.

Visit the website for further information and to register. Contact Teresa Durbin or call 217.621.6867 with questions.


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